PRIVACY AND COOKIES POLICY
1. Who are we?
“We” “us” and “our” mean HyHaul Mobility Limited, company number 13808310, with registered address at Brunel House 15th Floor, 2 Fitzalan Road, Cardiff, Wales, CF24 0EB. This policy applies to our site www.hyhaul.co.uk. This privacy policy was last updated in October 2023.
2. When does this policy apply?
Our Privacy Policy below describes how we collect, use, maintain, protect and disclose any personal information you provide to us through forms on our website, or when you contact us directly through phone calls or written communication regarding our services and projects. We protect your personal information and adhere to all current data protection legislation with respect to protecting privacy. We do not give out, sell or trade our mailing list data with external organisations. Any changes we may make to our privacy policy in the future will be posted on this page.
3. Your information
We only collect personal information such as your name, position, company name, address, telephone number, mobile number, web and email address when you provide it to us. We will only use the data collected for specific purposes in relation to our business. Our website also uses cookies (see below).
For example, when we send you an email we store a record of this, when you visit our website we collect information on how you engage with our content, and we may use third party research companies to provide general information about our customer base compiled using publicly available data.
Data Protection law states that various categories of personal information are to be treated as more sensitive e.g. information on race, religion, and political opinions. We do not collect this type of information unless there is a clear reason for doing so.
4. Registration for Updates
If you choose to enter your details on the Contact page of our website, then the information we collect is your first name, surname, email address, chosen password, post code, address, gender, age, and any general enquiry details you wish to enter. We also collect your IP address through the placement of cookies.
If the check box is ticked to confirm that you are happy to be contacted then we may use your details to send you updates on our business.
5. Reasons for storing your data
The personal information we hold is for legitimate business interests only. This includes undertaking public consultation, recruiting, project
management in relation to our hydrogen projects, and providing useful information on project updates.
6. Our website
Our website may contain links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.
7. Website Cookies
What is a cookie?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser.
How do we use cookies?
We use cookies to distinguish you from other users of our site. Cookies are an essential tool and widely used to enable our site to function properly and efficiently. By continuing to browse our site, you are agreeing to our use of cookies.
Please note that third parties (e.g. providers of external web services) may also use cookies which we do not have any control over. These are likely to be performance-based or analytical cookies.
The table below explains the cookies we use and why:
What options do you have?
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, this may result in losing access to all or parts of our site, some website features may not work as intended, and your personal data will be less secure.
For more information on cookies, please see www.allaboutcookies.org and https://ico.org.uk/for-the-public/online/cookies.
8. Marketing communications
If you have opted in to receiving our marketing communications (or have not opted out after previously expressing an interest), we will process your information to provide you with any marketing preferences that you have communicated to us. Where you have opted in to receive such communications, we rely upon your consent to contact you for marketing purposes. If you have not opted in and we send you marketing communications, we do this because of our legitimate interest to promote the success of the project that you have expressed an interest in. Every email sent for marketing purposes will contain an option to unsubscribe. We never share your information with third parties for their direct marketing purposes.
9. How we store your data
Your data is stored in our computer system in the UK and also in a third-party website provider based in the UK. Due to the nature of cloud computing data may be stored on a computer system which is run and managed by an international organisation which is outside of the European Economic Area. If we transfer your personal information outside of the European Economic Area, we will always ensure that it is protected by safeguards. All information that you provide us is stored on our secure servers, or those of our third parties’ data storage providers.
10. Sharing your data
We may share your data with selected consultants for the purposes of developing and carrying out our business. We will not pass your information to any other third parties.
11. Your rights
You have the right to access information held about you free of charge. You have the right to ask us to update or correct any information we hold about you. You have the right to opt-out of receiving updates from us and the right to request that we erase your details from our database (unless we need those details for a legitimate business reason such as fulfilling a contract with you). Please contact us (see below) if you wish to exercise any of these rights.
12. Data retention period and disposal
We only retain your personal information for as long as necessary, including to satisfy any legal or administrative requirements. We will retain data for the period during which our business is operational (and within the statutory limits).
COMPLAINTS
If for any reason you feel that we are using your information inappropriately or unfairly, then please contact us.
We have appointed a data protection officer who is responsible for any enquiries relating to this privacy policy. If you would like further information about our privacy policy or the data we hold, you can contact us at enquiries@hyhaul.co.uk.
Concerns may also be passed to the supervisory authority in the UK, the Information Commissioners Office https://ico.org.uk/concerns/